LETS™ Change Facilitation framework provides a clear, consistent and pragmatic way to manage the 4 phases of managing change initiatives: Lead, Engage, Transit and Sustain.

The AuSQ LETS™ Change Facilitation workshop is designed for project team members to help them successfully assess, analyse, plan, design, develop & execute change management strategies.

The programs a hands-on program where participants learn the concepts, theory, methodology & tools to implement change successfully. It covers the concepts, best practices studies, psychology of change and the LETS™ Change Facilitation framework.

Through a combination of classroom training, practical exercises, and shared experiences, participants will become familiar with the structure of and tools in LETS™.  


Who Should Attend

This program provides the essential knowledge & tools for those who wish to manage strategic change successfully. No prior knowledge of Change Management s needed.

  • Change managers
  • Middle & senior operations managers
  • Quality & business improvement resources
  • Project managers


Learning Objectives

  • Gain a basic working knowledge to lead strategic and /or organisational change successfully through incremental and radical changes
  • Develop skills to build and customise a change management strategy and develop change management plans for communication, sponsorship, coaching and training
  • Understand the tools, templates and checklists that are integrated into an easy-to-use LETS ™ framework for managing change at all levels


Curriculum Outline

AuSQ LETS™ Change Facilitation workshop is a 2-day accelerated foundation course concentrating on the LETS™ Change framework. Elements covered in the course include:

Introduction to Change Management

  • Introduction to Change 
  • Introduction to change theories and perspectives
  • Psychology of change
  • 4-phase process for managing change initiatives : Lead, Engage, Transit and Sustain
  • Organisational change competency
  • Connecting change management to business projects and project management

LETS™ Change Facilitation Process

  • LETS™ framework
  • Define change management strategy 
  • Prepare change management team
  • Develop sponsorship model
  • Manage change communication plan
  • Manage resistance 
  • Master change plan 
  • Reinforce change
  • Collect and Analyse feedback 
  • Diagnose gaps and implement corrective action
  • Celebrate success


Certified LETS™ Change Practitioner  certification will be issued to the program participants who have successfully:

  • passed the AuSQ LETS™ knowledge test




  • 2 days (Available as an in-house training only)


  • A$ 1,750 incl. GST

What's Included:

 The course includes the following:

  • LETS™ Change Facilitation courseware folder
  • LETS™ Change Facilitation Quick Reference Guides
  • LETS™ knowledge test
  • Completion certificate
  • LETS™ Change Facilitation certification
  • Refreshments
  • Experienced instructors