AuSQ’s Certificate IV in Competitive Systems and Practices (MSS40316) is a nationally accredited qualification that gives supervisors, and team leaders the skills needed to lead workplace improvements in safety, motivation, quality, cost and delivery.

At the core of this qualification are Lean tools and Continuous Improvement techniques. A number of units also deal with skills areas such as leadership, workplace learning, communication, workplace change, and workplace culture.

These tools can be used to improve any product and process, and are applicable to a range of industries including manufacturing, healthcare, information technology, utilities and financial services, to name a few.



Who Should Attend

  • Team leaders and managers
  • Operations managers
  • Quality & business improvement resources
  • Project managers

This course has proven to be equally relevant to manufacturing and service/transactional environments.



Learning Objectives

Develop skills in the following areas:

Lead Change

  • Leading change in the workplace
  • Managing workplace learning and relationships
  • Facilitating continuous improvements

Quantitative Analysis

  • Facilitating workplace projects using proven Lean tools
  • Applying statistics to processes
  • Understanding cost factors
  • Undertaking root cause analysis

Process Management

  • Using Value Stream Mapping and 8 Wastes
  • Implementing 5S and visual management
  • Implementing and sustain mistake-proofing practices
  • Building process capability improvements




Certificate IV in Competitive Systems & Practices can take up to 12 months to complete. Units of study covered in the course may include:


3 core units of competency:

Core Units
MSS403001AImplement competitive systems and practices
MSS403010AFacilitate change in an organisation implementing competitive systems and practices
MSAENV472BImplement and monitor environmentally sustainable work practices

Elective Units of Competency:

Select 9 from the following 12 units

Elective Units
MSS403044AFacilitate continuous improvement
MSS403084AImprove changeovers
MSS403007AMap an office value stream
MSS403040AFacilitate and improve implementation of 5S
MSS403051AMistake proof an operational process
MSS402080AUndertake root cause analysis
MSS403035AImplement the visual workplace
MSAPMOHS200AWork safely
MSS403002AEnsure process improvements are sustained
BSBFLM312CContribute to team effectiveness
MSS404052AApply statistics to operational processes
MSS404053AUse Six Sigma techniques

Entry Requirements

This qualification has no formal entry requirement. However, it should be noted that this qualification is not intended to supply operational or technical skills that are used in conjunction with competitive systems and practices skills.

This qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a supervisory, facilitation or similar level of responsibility exists. The qualification is not suitable for direct entry from school.




After achieving this qualification, candidates may undertake MSS50312 Diploma of Competitive Systems and Practices.



Career Information

The primary application of this qualification is where an individual has responsibility for leading and implementing competitive systems and practices in a work area or in the work of a team. The qualification also applies to individuals who act as technical resource personnel for others in the implementation of competitive systems and practices.

The emphasis in the qualification is on leading and implementing competitive systems and practices as well as applying the competencies to ones own work.

Job roles related to this qualification may be in small or large organisations and include individuals who provide a specialist support role in competitive systems and practices for an organisation. The target job roles may be in production or operations, office, maintenance, transport and logistics, and other job roles requiring the skills delivered by completing the qualification. In addition to the job roles listed above, employment outcomes related to this qualification also include working as a member of a project team implementing competitive systems and practices.




Learners who successfully complete the course will be awarded the

  • Certificate IV in Competitive Systems and Practices (MSS40316)

As part of the Australian Qualifications Framework this qualification is nationally recognised. The learner will also be awarded 

  • Certified Lean Six Sigma Practitioner™ – Lean Fundamental certification;


  • Certified Lean Six Sigma Practitioner™ – Green Belt certification 





  • 580 hours (Maximum nominal)
  • In the workplace, this course is typically delivered over a period of between 12-18 months depending on the level of existing skills and experience. 


  • Full Fee for Service*: $4,000
  • Victorian VET Funding per hour**: $7.00

  • Recognised Prior Learning: $2,000

*  Tuition fees are subject to change given individual circumstances at enrolment.
** Students eligible for VET funding will received a reduction in fees based on enrolled units up to a maximum of the Full Fee for Service. Please contact us to determine your eligibility for funding.

What's Included:

 The course includes the following:

  • AuSQ Certificate IV in Competitive Systems courseware folder
  • Quick Reference Guides
  • Completion certificate
  • Certified Lean Six Sigma Practitioner™ – Lean Fundamental certification;
  • Experienced instructors



Government Funding

State and Federal Government funding is available for this qualification. Funding varies per individual’s circumstances, contact us for a no-obligation discussion.



Training Program Design 

Before commencement of the training program, we undertake an extensive design and development phase that includes:

  • Training Needs Assessments
  • Recognition of Prior Learning (RPL)
  • Integration of existing workplace systems and programs
  • Identifying goals and KPIs for the program

This design ensures content is relevant and improvements can be sustained in the workplace.




Participants are assessed via completion of required tasks and a demonstration of skills. Assessment activities may include, but are not limited to:

  • Demonstrations
  • Research assignments
  • Role plays
  • Presentations
  • Reports
  • Evidence portfolios
  • Written and/or verbal questioning
  • Group or individual workplace projects


Skills Recognition

Skills Recognition is the process of gaining formal recognition for skills and knowledge that have been obtained through work history, previous study and life experience. Skills Recognition is an assessment-only process - there is no formal training involved, although you may choose to complete further training as a result of the assessment process. Skills Recognition is made up of one or more of the following processes including credit transfer and recognition of prior learning.


Postponement or Cancellation

It may be necessary to cancel or postpone courses due to insufficient enrolments or funding changes. 

This training is delivered with Victorian and Commonwealth Government Funding.